The following terms of service provide thorough information of the dynamic of work between Slidebean, Inc. (“us” or “Slidebean”) and the client (“you” or the “Client”). The terms indicated herein shall be legally binding for both parties. The specifics of the Services are the ones detailed in the engagement letter signed upon completion of the purchase process (the “Purchase Confirmation”).
Our Services include: (i) The drafting of your deck, in accordance with your needs and objectives; and (ii) The design of a presentation using the deck drafted by us and approved by you, in accordance with your style preferences, branding requirements and any other project assets you submit to our team.
Our Services do not include:
Once you agree to these terms of service and complete the purchase process you will receive an Engagement letter and our proposal indicating the details of the service, price and a Non-Disclosure Agreement (the “NDA”) duly signed. After the purchase process you will be required to book a kick off call with our team and upload any information about your business. Once you have completed the purchase process, our Services will be provided as follows:
The steps indicated above will be subject to the terms and conditions established herein.
Prior to our briefing call, you shall provide information and documentation related to your history, operation details, financial projections, market details, objectives, market size, go to market strategy and any other aspects of the company that are useful for our team to write your deck or that you wish to be included in such. Your deck will be written based on the details given to our team during your briefing call and the documentation and information provided by you. Any additional information and documentation, not requested by our team during the briefing call, must be provided during the twenty-four (24) hours following the briefing call and our team will not consider any information or documentation uploaded afterwards. Any additional information or documentation requested by our team for writing the deck must be provided for our team to start working on the writing and the delivery time will depend on the provision of said information. If you have any specific requirements on the writing of the deck, please let our team know before we start working on the deck, so it is written in accordance with your needs.
For the design component of our Services, you shall provide our team with any information, specifications, images, logos, corporate identity material and any other project assets that you want to be included in the presentation to be designed by our team (the “Project Assets”), all these assets can be uploaded through the design survey. Any additional Project Assets, not requested by our team, must be provided during the twenty-four (24) hours following the design concept approval and our team will not consider any Project Assets uploaded afterwards. Any additional Project Assets requested by our team for designing the presentation must be provided for our team to start working on the presentation and the delivery time will depend on the provision of said additional Project Assets. Our team will design your presentation based on the approved content, concept and the uploaded material.
If you have any specific instructions on your presentation’s design, please include such instructions as detailed as possible at the time you fill out the survey so our team can design your presentation in accordance with your needs. Any specifications not indicated at the time the Project Assets are uploaded or during the design concept review, as well as any ambiguous instructions will not be taken into consideration by our design team.
Our team will not make any changes to your presentation (either the first draft or the final version) to adjust or include any information, documentation, materials or assets that you failed to provide in due time.
You hereby warrant that: (i) you own all rights, titles, and interest in, or have full right and authority to permit the use of the Project Assets submitted for the provision of our Services; (ii) the use of this Project Assets does not infringe the rights of any third party; and (iii) you are in compliance and will remain in compliance with any licensing agreement in relation to any of the Project Assets.
You shall indemnify and hold harmless Slidebean from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand or action by a third party alleging intellectual property rights infringement on the Project Assets provided by you and included in the presentation.
For the sole purpose of providing the Services, you hereby grant Slidebean a non-exclusive, non-transferable license to use the Project Assets solely in connection with the presentation.
Our fees for the Services are based on the deck features required by you and detailed during the sales process. The deck and the presentation will be created based on said features. If you should require any additional features, additional slides or consultation calls, additional costs will be applicable. In the event you should require any of the above, please contact our Customer Support team so we can provide a quotation.
The delivery time will depend on the purchased Services (i.e. standard or expedited).
The project will be split into two sections: Writing and Design.
a) Writing
During the Writing portion of the project, the team will work on a plain text (Google Docs) and create the ”Content Draft” that will have:
You’ll receive the draft in a PDF version through a proofing platform to review and add any feedback, questions or missing information. The turnaround for your first draft is 4 Business Days (standard delivery projects) or 2 Business Days (expedited delivery projects) from the moment you have the kick off call with our team and all information has been uploaded.
For the Writing portion of the project, you will be allowed up to three (3) rounds of revisions. The turnaround for revisions is 2-3 Business Days (standard projects) or 1 Business Day (expedited projects) from the moment you request your changes on the content draft.
Once you receive the first version we can answer questions about the deck, include any missing information previously discussed, narrative and other related content tweaks. Revisions do not include the incorporation of any new ideas or new business proposition. If you require a new approach on your Pitch Deck due to a shift in your business additional costs will be applicable.
Once the Content Draft is approved and sent to the design team, no additional revisions in the content are allowed.
b) Design
During the Design portion of the project, the team will transform the Content Draft into the final, designed presentation. This presentation will be delivered in the format of your choosing (Microsoft PowerPoint, Google Slides, Apple Keynote or Slidebean).
For the Design portion of the project, you will be allowed up to two (2) rounds of revisions.
Our estimate delivery times will be 4 Business Days (standard delivery projects) or 2 Business Days (expedited delivery projects) and the following terms and conditions should apply:
For the writing portion of the project, if all information and documentation has been submitted at the time of the briefing call, the delivery time for the first draft of the deck starts running after the briefing call is held. If additional information or documentation, not requested by our team, is uploaded during the twenty-four hours following the briefing call, the delivery time starts running at the time the additional information is provided. If additional information or documentation is requested by our team during the briefing call, the delivery times starts at the time you provide such additional information and documentation. For the design portion of the project, if all Project Assets have been submitted at the time of the design survey, the delivery time starts running after the information is submitted. If additional Project Assets, not requested by our team, are uploaded during the twenty-four hours following the design survey, the delivery time starts running at the time the additional Project Assets are provided. If additional Project Assets are requested by our team during the design survey, the delivery time starts running at the time you provide such additional Project Assets. The revision time delivery for both deck and presentation begins after you share the complete feedback with our team. The complexity and extent of the requested changes could affect the delivery time of the revisions, our team will inform you if that is the case.
The deck and presentation needs are defined by the details filled in the upload stage after purchase, the Project Assets you have provided and our briefing call. In regards to the designed presentation, once you have received the first version, we can work on visual changes, layout adjustments, image selection and other related tweaks. Revisions do not include the incorporation of any new ideas or graphics. Revisions of the presentation do not include any amendment or revision of the content, since such content has been previously approved by you. The Client’s point of contact (as established in section 7.) will be in charge of requesting any changes and approving the project deliverables. If the point of contact is changed by the Client during the project, the new contact point will only be allowed to request the changes detailed above. Slidebean shall not be responsible for any creative differences between the Client’s team and therefore will have no obligation to adjust or make changes to the project deliverables due to the Client changing its point of contact.
After the first version of the deck or the presentation is sent, you will have up to two (2) weeks to respond with feedback, once that time has passed the project will be placed on hold, and will no longer be available for any future revisions and will be considered as accepted by you. After 3 weeks the files will be permanently and irreversibly deleted from our database.
As part of the Services, the team will generate deliverable presentation files for you. Such as the final draft of the presentation, which represents the culmination of any and all revisions performed as part of the Services, once the final draft is delivered the project is labeled as completed and no new edits are available under that request.
The final deliverable file formats will vary depending on the Services acquired. PowerPoint and Keynote purchases will only be delivered on PowerPoint or Keynote formats accordingly. Slidebean purchases will only be delivered on a valid Slidebean account as Slidebean Presentations and Google Slides purchases will only be delivered as Google Slides presentations to a Google account given by you.
Our team will identify the deadlines indicated by you at the time of purchase and work to ensure that the deliverables are submitted on time. Any failure by you to provide all the necessary Project Assets will affect the date by which any potential files will be delivered.
Our working hours are Monday to Friday, 10:00 a.m. to 7:00 p.m. Eastern Time. If the purchase is made outside of our office hours the time starts running the next business day at 10:00am Eastern Time. However, our team needs to have all the presentation assets in order to begin, if after uploading the documents you still need to share extra files with us the delivery time will start once our team receives said files. This delivery time is for the first draft of the deck and the presentation, not for the final version.
We will keep communications via email and through the revisions platform only. No calls are scheduled as part of the Services, except for the kick off call with our team.
If at a later point any other means of communication are deemed necessary by our team, booking them will depend on the team’s availability and will be scheduled on a case by case basis.
All information, documentation and other Project Assets provided by the Client to Slidebean shall be considered as confidential information, included but not limited to: concepts, diagrams, drawings, data base, spreadsheets, contracts, know-how, investment plans, marketing plans, sales plans, business plans, marketing strategies, trade secrets, and any other technical, accounting, legal and/or commercial information. Therefore, Slidebean commits to maintain under strict confidentiality and in consequence not reveal, trade or disclose, in whole or in part, the confidential information provided by the Client.
Our team works under a non-disclosure agreement, to ensure that your content is kept confidential at all times. Once the project is completed and delivered, the Slidebean team will no longer have access to your slides, and all your information will be permanently and irreversibly deleted from our database.
The Services can be cancelled at any time prior to the moment our team starts working on your deck. That means you can request the cancellation of the Services up to twenty-four (24) hours before the kickoff call. If the cancellation of Services happens at this moment, we can issue a partial refund of your purchase, the amount of the partial refund will be determined at our sole discretion based on the time incurred by our team in your project.
If the cancellation of the Services happens at any time after the indicated moment and our team has started to work on your deck, no refunds will be issued under any circumstances. Furthermore, you acknowledge that our Services are provided in accordance to your objectives, instructions, style preferences, branding requirements and any Project Assets you have provided in due time and that you rely on our team’s expertise for writing the deck and designing your presentation, therefore, no refunds will be issued due to creative differences that may arise between the Client and Slidebean.
Furthermore, Slidebean will have no obligation to indemnify the Client if the deliverable does not meet the Client’s expectations.
The provision of Services pursuant to these terms of service does not create any agency, partnership, employment or joint venture relationship between you and us. Furthermore, the provision of our Services does not create an exclusive relationship between you and us. Therefore, we are entitled to offer and provide our Services to other clients, without limitation.
We will not be liable for any delay in our delivery times due to causes beyond our reasonable control, including but not limited to acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, governmental acts or acts of third parties.
During the purchase process you will be required to appoint a point of contact for the project. All communications between Slidebean and the Client will be managed directly with the contact point through the email address provided by you during the purchase process. If, for any reason, the Client requires to change its point of contact, it should notify Slidebean indicating who will be the new point of contact and his/her email address. No more than two points of contact will be allowed during the revisions process.
All matters relating to this engagement letter, the Proposal and the provision of our Services and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action or proceeding arising out of, or related to, these terms of service or our Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York. By accepting the terms and conditions detailed in this document, you waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
For any inquiries about our ToS, please contact us at agency@slidebean.com
