The Slidebean Financial Model
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How to contact (human) support on the Slidebean Financial Model

Support alternatives for the Slidebean Financial Model, from (free) AI chat support, to getting in touch with a Financial Analyst

Article by 
Caya
 | 
Book Consulting Call
Last updated 
January 10, 2024

AI Support: Your First Line of Assistance

When it comes to navigating the complexities of the Slidebean Financial Model, immediate support is just a click away. Integrated into every page of the model is the Chat Support button, a feature that connects users with an AI assistant powered by GPT-4 technology. This bot, specifically trained on the nuances of our financial spreadsheet, is designed to provide quick, accurate responses to a wide range of queries.

You can start a conversation using the 'Chat Support' button at the bottom right corner of the page.

Contact Human Support

We understand that some queries require a human touch, especially when dealing with a technical document like a financial model. To accommodate this need, we provide an option for users to book a call with one of our financial analysts.

Calls with our financial analysts have a cost of USD $49 for a 30 minute session. Since the financial model is a technical and complex document, a very specialized team is needed in order to answer questions related to the spreadsheet, and we are unfortunately unable to offer free support.

You can book a call with an Analyst here:

Bugs and urgent issues

We thoroughly test all templates before they go live, to ensure no bugs or issues make it to production. More often that not, spreadsheet issues are caused by accidentally deleting formulas, clearing sections of the sheet, or adding out of bounds values for key inputs.

The best way to determine if the problem you have is native to the financial model is to restore an earlier version of the spreadsheet. If the problem exists in the original version, you may,

  • Book a call with Aanalyst with the link above. If the issue on the model is caused by a native problem, we will offer a full refund for the session.
  • Email us directly at help@slidebean.com- including a link to the original/restored version of the model.

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